Arrival and departure:

Your reserved rooms are ready for occupancy from 14.00 hrs. If you arrive after 18.00 o'clock please inform us by telephone.
In case of late arrival or early departure 60% of the price of the booked time will be charged.
We ask you to vacate your room by 11.00 a.m. on the day of departure.

Payment:

You can pay your hotel bill in cash, by EC or credit card.

Tourist tax:

The cure contribution of the municipality Schwangau is included in the prices.

Half board:

On request.

Room surcharge:

Depending on the season, a surcharge of 5.00 euros may be levied for overnight stays on public holidays and weekends.

Pets:

Pets are not allowed in our guest rooms.

Days off:

On Monday and Tuesday we have our rest and family days. Breakfast is of course served.
Arrival possible on these days.

Note:

The pictures of the rooms are each an example of the corresponding category. Room layout
and color scheme may vary.
Our house is a non-smoking hotel.
Over New Year's Eve the minimum stay is 6 nights.
The rooms are located on the first, second or third floor.
The hotel does not have an elevator, we are happy to help with suitcases and luggage.

For the sake of the environment:

• We heat since 2007 CO2 neutrally with wood chips from the region
• We use a combined heat and power unit to generate electricity and hot water
• We prefer suppliers from the region